This article about the 9 Ways Emotionally Intelligent People Deal With Conflict. These skills are extremely valuable in the workplace and Carina Wolff highlights them will in this post.

Key reason why I built an emotional intelligence course was to build strong team dynamics which are essential in dealing with conflict. EQ is trainable.

When you’re in the midst of a confrontation, it can be pretty hard to think straight. If you’re someone who often has a difficult time dealing with an issue, you may want to look at how emotionally intelligent people deal with conflict for inspiration. Knowing how to communicate effectively and paying close attention to the feelings of others can make all the difference in resolving life’s inevitable problems, and you might even find that there is less conflict in your life as a result of you respond to situations.

So what makes someone emotionally intelligent? Although emotional intelligence is not a technical term in psychology, it generally refers to a person’s ability to notice and interpret emotionality in themselves and others. “A person capable of looking internally, recognizing and labeling their own responses to situations, and then acting in a way that is both constructive and respectful of the internal process shows a strength in emotional intelligence,” says Dorian Crawford, PsyD over email.

Luckily, anyone can gain emotional intelligence by engaging in certain habits and taking the time to learn a thing or two about how they react. If you’re not sure how to navigate issues with others, pay attention to these nine ways that emotionally intelligent people deal with conflict.

1. They Address Issues Head On Acting passive aggressive or giving someone the silent treatment isn’t exactly the best course of action. “Many people avoid conflicts because they don’t want to upset themselves or others,” says psychotherapist Matt Traube, MFT over email. “Emotionally intelligent people have learned how to address difficult issues.”

2. They Listen Refusing to see someone’s side or acting stubborn only deepens conflict, not resolves it. “Listening to people makes them feel validated,” says Traube. “Many conflicts begin because a person feels unheard. Emotionally intelligent people understand that sometimes being correct is less important than having the ability to simply listen.”

3. They Read Social Cues Body language matters when it comes to discussing something important. “Emotionally intelligent people have the ability to scan the room and read the cues before anyone has even started talking,” says Traube. You should also pay attention to your own body language to create an optimal environment for communication.

4. They Plan Ahead “It is important to put yourself into the mindset of what your response and the responses of others might be when certain situations arise,” says Crawford. “Also, planning ahead is important when deciding about breaking news to people. If something comes up at the office or in your personal life, consider all the ways people might react in order to strategically pass a piece of information along.”

5. They Empathise Nothing bridges a gap quite like empathy. It’s hard, but it can help to articulate your point based on how you anticipate someone else is feeling. “Being able to appreciate what the other person is experiencing during any situation will help solve problems quicker, and with a true appreciation of the others’ perspective,” says Crawford.

6. They Take Breaks There sometimes comes a point in conversations where things escalate and become too heated. Emotionally-intelligent people aren’t afraid to pause the argument and come back once their emotions have dwindled down. “Sometimes taking a break from the conversation is the best option,” says Traube. “This will allow the fight-or-flight response to lessen and can create space for effective communication.”

7. They Figure Out Their Emotions It can be hard to express yourself if you’re not even sure why you feel a particular way. “When something happens, it is important to take a look at what feelings are stirred up in your own experience,” says Crawford. “If you do not take a look at how you are internally reacting to something, your emotions may get the best of you. That does not mean you shouldn’t be emotional or ever show emotions. It just means that you should pay attention to why you are reacting the way you are.”

8. They Try To Be Flexible “We don’t always know exactly what is going on with others or how past experiences may color current responses to events,” says Crawford. “If you are an emotionally intelligent person, you can be flexible in your response to others and avoid a rigid or impulsive remark or reaction. Your flexibility shows that you can read the subtext of situations and respond accordingly.”

9. They Pay Attention To Logic Your emotions are valid, but it can be helpful to take a step back and pay attention to objective logic. “There are those who are so emotionally engaged that all reasoning flies out the window,” says Cook. “The emotionally intelligent person has a healthy balance — they listen to their internal feelings, but they also incorporate their logic to reach level-headed decisions.” At the end of the day, negotiations may take some practice, but the more thought you put into dealing with conflict, the better.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

In business, a small mistake or misjudgment can become a large problem. Google teaches meditation to hep with emotional intelligence.

This is so true, even Google focuses on EQ. One of the main reasons why I took my years of Tai Chi training and built an EQ course for the developers I managed. My Tai Chi has allowed me to build a solid foundation to support the most important aspect of EQ development which is attention training. Original article.

In business, a small mistake or misjudgment can become a large (and expensive) problem. So wouldn’t it be awesome if there were a simple way to improve your concentration, productivity, and decision-making?

Well, there is. The solution already exists.

It’s called mindfulness and it’s a simple, zero-cost way to improve your performance in business and in life.

Sometimes we get caught up in what’s going on around us. A day’s work can be hectic, with multiple tasks to complete and competing priorities to organize. If you’re putting out fires in your business, you start treating every little challenge like a fire hazard–you think less and react more each time.

But mindfulness enables you to pay attention to your thought processes and emotional states, in a calm and non-judgmental way, so that you’re better able to understand and modify your actions.

A Different Way of Knowing

“Mindfulness means paying attention in a particular way: On purpose, in the present moment, and nonjudgmentally.”

That’s the definition of mindfulness by Jon Kabat-Zinn, Professor of Medicine Emeritus and creator of the Center for Mindfulness at the University of Massachusetts Medical School. He also wrote several books including: Wherever You Go, There You Are; Mindfulness for Beginners; and, Full Catastrophe Living.

The American Psychological Association (APA) emphasizes that “mindfulness is a state and not a trait.” This is good news. It means we can all increase our levels of mindfulness.

It may be hard to believe that something so simple can have such life-changing effects, but research bears out its benefits.

Google Teaches Meditation – The Benefits of Mindfulness

According to the APA, research on mindfulness has found the following benefits:

  • Reduced rumination (a compulsive focusing on one’s distress rather than solutions)
  • Stress reduction
  • Boosts to working memory
  • Improved focus
  • Less emotional reactivity
  • More cognitive flexibility
  • Increased satisfaction with relationships
  • Other benefits, such as enhanced self-insight, morality, intuition and fear modulation, as well as improved immune functioning, reduced psychological distress, faster information processing, decreased task effort, and fewer distractions

Mindfulness is so beneficial that, according to Mark Robert Waldman and Chris Manning, PhD, creators of the NeuroLeadership course for the Executive MBA program of the Loyola Marymount University, awareness is one of the 4 Pillars of Wealth (the other 3 being motivation, decision making, and creativity).

And the way to enhance awareness is through mindfulness, Waldman and Manning say in their book, NeuroWisdom: The New Brain Science of Money, Happiness, and Success. They write:

The more you practice mindfulness, the more you begin to realize that you are not your thoughts…. In this heightened state of awareness, you’ll begin to have small ‘aha’ experiences that give you sudden insights into different aspects of your life.

Small wonder, then, that Google has had a mindfulness training program since 2007.

It Takes Only A Few Moments to Develop Mindfulness

You can cultivate mindfulness in many ways. Practices like yoga, tai chi, and qigong are effective. Much of the research around mindfulness focus on meditation. However, you don’t have to commit to 30 minutes of daily meditation to develop mindfulness.

According to NeuroWisdom, mindful breathing is the easiest way to enhance mindfulness. Here’s how you do it:

Breathe slowly through your nose. Take note of the temperature of the air as it enters your nostrils. Notice its temperature as you breathe out. Put one hand on your chest and another on your belly. Observe how they rise and fall with each breath. Stay with this for as long as you like.

Brain scans show that just a few minutes of mindful breathing is enough to bring about positive changes in the brain. So even just two minutes of mindful breathing helps.

And when something upsetting happens, respond with mindfulness, so you break out of that stressful, reactive pattern of behavior:

1. Calm yourself.

2. Resist the urge to react instantly. Take your time, and breathe.

3. Observe what’s going on around you and inside you. Don’t judge, just observe.

4. Make a deliberate assessment, not only of the reality of the situation, but of how you feel and why.

5. Analyze the different options or paths that lead forward from this point. Choose the one that makes the most sense from a calm, self-aware perspective.

6. Take that path. Stay mindful as you follow it.

Take a few minutes each day to practice mindfulness, and you’ll get smarter, more relaxed, and more successful.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Just 6 Seconds of mindfulness can make you more effective. All you need is a single breath to help build your attention to start growing emotional intelligence. See our EQ training course.

All you need is a single breath is a great post By Chade-Meng Tan. Literally 6 Seconds of Mindfulness Can Make You More Effective. Some days it’s really draining to be a senior executive. You sit in meetings for hours on end, and every decision you need to make is difficult—all of the easy decisions have already been made at levels below you. On those days, you know you could be a much more effective leader if you could approach each meeting with a fresh perspective. But in order to do that, you first need to put down the baggage you carried in from all your previous meetings. You can do it. And you can do it in just six seconds.

I led the creation of a Google training program called “Search Inside Yourself,” which was designed to help people put down that mental baggage and approach each new situation with a present, focused mind. It quickly became the most highly rated course in all of Google, with huge waiting lists. Search Inside Yourself works in three steps. It begins with attention training to create a quality of mind that is calm and clear. We then focus on developing a depth of self-knowledge that leads to self-mastery, because when you can clearly and objectively see when and how you are triggered, you can begin to effectively deploy mental and emotional strategies to skilfully navigate those situations. Finally, we cultivate mental skills such as empathy and compassion, which are conducive to better social skills.

Many participants have told us that they became better leaders and gained subsequent promotions thanks to the skills they learned from Search Inside Yourself. For example, one engineering executive learned to manage his temper and gain increased clarity by, in his words, “learning to discern stories from reality.” He became so effective that he was promoted, even after transitioning to a part-time role. Another participant learned to handle stress so much better that her physical health visibly improved. A sales executive, already a good communicator due to the nature of his job, learned that when he listened with empathy, spoke with moral courage, and held a caring attitude for the person he was interacting with, he became an even more effective communicator and executive. Over and over again, our participants tell us the training changed their lives. These skills did not take long to learn. In every example above, the benefits were realised with fewer than 50 hours of training. But getting the training’s earliest benefits doesn’t even require 50 hours.

My colleague Karen May, vice president at Google, developed the ability to mentally recharge by taking one “mindful breath” before walking into every meeting. It takes her roughly six seconds, and in that time she brings her full attention to one breath, resetting her body and mind.

There are two reasons why taking just one mindful breath is so effective at calming the body and the mind. The physiological reason is that breaths taken mindfully tend to be slow and deep, which stimulates the vagus nerve, activating the parasympathetic nervous system. It lowers stress, reduces heart rate and blood pressure, and calms you down. The psychological reason is that when you put your attention intensely on the breath, you are fully in the present for the duration of the breath. To feel regretful, you need to be in the past; to worry, you need to be in the future. Hence, when you are fully in the present, you are temporarily free from regret and worry. That’s like releasing a heavy burden for the duration of one breath, allowing the body and mind a precious opportunity for rest and recovery.

This skill is used by some of the world’s best athletes. For example, I once asked tennis superstar Novak Djokovic about it, and he confirmed that the mental technique has game-changing consequences (literally, for him).

The ability to reset and calm the body and mind in mere seconds is how athletes like Djokovic sustain high performance for extended periods. The ability to calm the body and mind on demand has profound implications for leadership. Imagine that you’re responding to a severe crisis with your peers and everybody but you is frazzled, because you alone can calm down and think clearly.

The ability to think calmly under fire is a hallmark of great leadership. The training and deployment of this skill involves paying attention, on purpose, in the present moment, non-judgmentally. The more you bring this quality of attention to your breath, the more you strengthen the parts of your brain involved with attention and executive control, principally the prefrontal cortex.

This ability is one in a collection of mental and emotional skills that form the foundation of highly effective leadership. Another such skill is the ability to assess yourself accurately, beginning with your moment-to-moment experience of emotions, and culminating in you clearly knowing your strengths, weaknesses, and purpose in life. Studies show that accurate self-assessment is a necessary condition for outstanding leadership because it enables people to build effective teams around them that add to their strengths, complement their weaknesses, and contribute to a clear, common purpose.

Learning to calm the mind starts with being more mindful of the body. By bringing mindful attention to the body, you strengthen the part of your brain called the insula, which is highly correlated with strong emotional awareness and empathy. When combined with practices such as journaling, this improves self-assessment, and when combined with practices such as mindful listening, it strengthens empathy, all of which lead to higher emotional intelligence. Even if your company doesn’t have a mindfulness training course like Search Inside Yourself, you can begin to benefit with your first mindful breath, in the first six seconds. Try it today, and see how much more present, effective, and productive you can be.


We saw the benefits of emotional intelligence training at JUMO and was the main reason we developed the Just Being course to help all. The mindfulness meditation course are now available to individuals and business outside of JUMO. We have also started developing a mindfulness app called JUST 6 for students to be notified to stop, find their breath point, breath in and breath out and then continue on with their day. An app to help them build their mindfulness practice.

I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Emotional intelligence is quickly becoming one of the top sought job skills. A skill that we are never taught but left on our own to figure out. So much of our schooling focuses on IQ, not enough on EQ. EQ is becoming a sought after skill learn the skills.

This was such an interesting read. Original article was from here rootinc.com

Emotional intelligence is quickly becoming one of the top sought job skills. A skill that we are never taught but left on our own to figure out. So much of our schooling focuses on IQ and not enough on EQ

According to the World Economic Forum Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. T he awareness that emotional intelligence has become an important job skill even surpassing technical ability, has been growing over the last number of years. A Career Builder Survey of more than 2,600 hiring managers and human resource professionals found the following:

  • 71 percent stated they valued emotional intelligence in an employee over IQ
  • 775 percent said they were more likely to promote a high EI worker
  • 759 percent claimed they would not hire someone with a high IQ if they had low EI

There are a lot of reasons that high emotional intelligence skills are increasingly sought after by those hiring. Here are the 7 most common reasons that employers value people with high emotional intelligence.

They Are Better Able to Handle Pressure

Handling pressure and functioning well under high stress situations requires an ability to manage our emotions. People with higher levels of emotional intelligence are more aware of their internal thermometer and therefore better able to manage their stress levels. They have better developed coping mechanisms and have healthy support systems that allow them to work effectively even in highly stressful situations. The increasing rate of change in the workplace will increase stress and put a premium on those who are able to manage the increased stress.

Increased Level to Understand and Cooperate With Others

As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.

Are Good Listeners

Everyone has a strong desire to be heard and understood. The ability to effectively listen and respond to others is crucial in developing good working relationships. Most people are too busy thinking of how they will reply to be able to actively listen to what others are saying. Because of their increased ability to understand others, highly emotionally intelligent people are in a better position to put their own emotions and desires aside to respond and focus on listening to what others are saying. Their ability to pick up others emotions allows them to pick up on tone of voice and body language, which are strong indicators of what is going on with the speaker.

Are Open to Feedback

Open, timely and honest feedback is essential to job performance. People with highly developed emotional intelligence will be less defensive and more open to feedback, especially when it involves areas of improvement. Their high level of self-regard will allow them to look positively at areas that they can improve in rather than taking the information as criticism of their performance. Their strong sense of self will allow them to realize areas of improvement as opportunities to improve their performance and making them even more productive and valuable employees.

More Empathetic Towards Others

Team harmony and working well together calls for staff to be aware of and respond effectively to the feelings of others. People with high emotional intelligence are able to use their understanding of where others are coming from to create higher levels of trust and cohesiveness. This allows teams to focus on the task at hand rather than become embroiled in internal bickering and politics. Their sensitivity to the needs of others acts as a lubricant that allows team members to effectively gel and work together.

Set an Excellent Example for Others

Their ability to not become flustered when things don’t go according to plan and the gift to get along well with others assists colleagues look up to and want to emulate people who have a high level of emotional intelligence. They are people who have a high level of influence in an organization even if they don’t hold titles or official designations. Their example of rising above the daily irritations and problems earns them respect from those above them as well as their colleagues.

Make More Thoughtful and Thorough Decisions

Because of their ability to more clearly see things from another’s point of view, highly emotionally intelligent people are able to make better judgements on how their decisions will impact others. Not only will this result in better decisions, but also due to their sensitivity they will be better able to do more effective damage control in the case of decisions that will have some negative impact. Being able to better judge the impact of decisions allows them to be more proactive and anticipate the reactions of others to a decision.

Bringing it All Together

With the rates of change and pressures in the workplace increasing, people who have enhanced ability to adapt to change, manage their emotions and work well with a diverse range of people will become much sought after by employers and human resource departments in all areas of the workplace.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

A hard look at your emotional skills and weaknesses is the first step to improving EQ. Learn 5 signs you have high emotional intelligence. EQ training courses for you and your teams you manage.

Image from unspalsh by Aaron Thomas

An effective worker is more than just checking off tasks. It’s defined by how well they interact with others while remaining flexible and focused. How they deal with ever growing work stress. And also need balance, insight, and the ability to inspire others.

The skills to work with our minds, our emotions, and other people are essential but rarely developed. Emotional intelligence is trainable, even in adults. This claim is based on a new branch of science known as “neuroplasticity.”

We have had direct experience mainly in the Tech space in bringing the tools and techniques to teams to master better eq. They can gain better mastery with emotional intelligence in just a few weeks. It has been extremely rewarding helping people slow down and see the opportunities that surround them. When they discover happiness is the default state of the mind, it opens their doors to truly explore themselves.

Found out more of how the course began, some background history.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

I was never a huge fan of colouring books as a child. As an adult, however, colouring books improve you emotionally & mentally, I’m a fan! Maybe because I’ve come a long way in my ability to stay inside the lines.

I found this article written by Robyn Reisch I thought it would be worth sharing. Ten Ways Adult Colouring Books Improve Your Emotional, Mental and Intellectual Health

I was never a huge fan of colouring books as a child. As an adult, however, I absolutely love them! Maybe it’s because I’ve come a long way in my ability to stay inside the lines. Whatever the reason, I am glad to have made the shift. I am the proud owner of colouring books depicting Harry Potter, Game of Thrones, and, of course, a magical garden. The stress relief that they provide is fantastic, and the sense of accomplishment after finishing a page may feel silly, but it is real! Thankfully, therapists around the world have given this practice a collective nod of approval.

HERE’S WHY:

1. People who suffer from trauma, PTSD, and excessive stress can benefit from colouring, as it is known to calm the amygdala. This is the part of the brain that, when activated, induces a fight-or-flight reaction. People with these conditions are often kept in a state of extreme worry and hyper-vigilance due to an overly active amygdala.

2. The decision to colour is a decision to spend time on something that is just for us. As adults, we often neglect to do this until we face a crisis that reminds us of the importance of self-care. Colouring is a simple daily reminder that our happiness matters.

3. Colouring forces us to practice mindfulness, which can ease symptoms of anxiety and depression. The practice of mindfulness can also promote feelings of fulfillment and joy.

4. Both the right hemisphere and the left hemisphere of the brain are used in balance when we colour. This is because we are completing a concrete task and using fine motor skills, while also thinking in an abstract way regarding the artful balance of pigments on the page.

5. Colouring uses the same areas of the brain that help us to focus and concentrate. By utilizing this part of the brain, we can increase our capacity for attentive thought.

6. Coloring also uses the area of the brain that is responsible for organizational and problem solving skills. By exercising it, we can significantly strengthen our adulting skills.

7. Does pulling out the coloured pencils soothe your soul? It’s no wonder. Colouring can induce feelings of comfort and nostalgia in those who enjoyed this activity as a child.

8. Colouring injects our lives with a much needed dose of creativity. As adults, we are often tasked with the same acts of tedium over and over again. This can dampen our creative spirit, and decrease our capacity for creative problem solving. Colouring is a way to add a creative outlet that does not involve extra stress or a serious time commitment.

9. A coloring routine can combat boredom and a lack of structure, both of which are known to contribute to a myriad of mental health issues. These include depression, anxiety, stress, substance abuse, eating disorders, anger management problems, and obsessive-compulsive disorder.

10. Colouring mandalas is thought to have spiritual benefits, increasing our capacity for self-knowledge and connecting us to humanity and our world.

Colouring has been compared to meditation for its ability to calm the mind and feed the soul. With so many options when it comes to coloring books, there is sure to be one that suits your tastes. Take up the practice yourself, or give one to your stress-addled sister to help her make it through finals week. They are a whimsical way to look back on the good times, as well as a practical tool with which to cope with the problems we face in the present.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

As a potential candidate, you might look great on paper. See why emotional intelligence is vital for career advancement. Learn how to boost your EQ. Do you have the emotional intelligence it takes to be a great addition to your employer’s team?

As a potential candidate, you might look great on paper. But do you have the emotional intelligence it takes to be a great addition to your employer’s team?

How well you do in your career and life is not determined by how high your IQ is, but rather how high your EQ is.

What’s the difference between IQ and EQ? Traditional measures of intelligence (IQ scores) do not encompass the full range of capabilities of a person. While EQ measures your ability to express, observe, and communicate with emotions. In a way that is beneficial to everyone involved.

Strong EQ for success

While a good IQ may open doors, studies show that it only accounts for 20 per cent of success in life. In the real world, success is influenced by personal qualities. Such as perseverance, self-control and skills in getting along with others — in other words, a strong EQ.

Most recruiters live by this adage: “Hire for personality; train for skill” and are likely to look for people who have a high EQ. In fact, many organizations now include EQ tests before hiring employees. Others have initiated EQ training programs in the workplace.

Why your EQ matters

Many companies are changing their hiring methods to hire people with high EQ. They particularly look for people with the prime EQ qualities of self – awareness, self-regulation, motivation, empathy and social skills.

The good news is, unlike IQ, emotional intelligence can be learned and improved with practice. Here are five EQ qualities to master.

Self-awareness

To control your emotions, you must be aware of them. This is where self-awareness comes into play. Those who are self-aware are able to tune into their emotions, which makes them more confident about what they can do and what they have to offer.

Self-regulation

If you’re not in control of your emotions, you can become combative in the workplace or resistant to change. Those who can control their emotions, avoid the temptation to indulge impulses. They take responsibility for their own actions, adapt well in the face of change, and are open to new ideas.

Motivation

Motivated individuals are striving to improve, to meet the next milestone. They are also less likely to get discouraged when faced with setbacks or opposition. Motivated individuals make great sales and marketing professionals. And are often the morale boosters of an organization.

Empathy

Empathy is the ability to recognize how people feel and how your actions can affect them. Those with empathy are perfect for the service sector, and they also make great mediators and negotiators. Since they can pick up on how others feel, they are in a better position to motivate them.

Social skills

Social skills are important regardless of what type of career you have. Successful people communicate effectively. Great communicators are needed for conflict management, team management, leadership roles and tasks where co-operation is necessary.

These five EQ traits can determine how successful you’ll become in the workplace, and your personal relationships as well.

In a world where information is a click away, emotional intelligence will gain greater significance in the days to come. In the modern workplace, the ideal candidate would have a highly analytical brain, while still carrying the attributes of an emotionally intelligent person. A good employee with high EQ can do wonders for a company, take them to new levels and be a source of sustained growth.



I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Featured image from unspalsh – by Clem Onojeghuo

5 ways you can teach yourself and boost your employees emotional intelligence – mindfulness meditation can assist – beginning steps to self awareness. See our EQ course for your employees.

To read the original post head over to gineersnow.com Yes, cognitive intelligence is pretty useful. It helps people solve problems easily, enables their critical thinking to analyze a project more, and helps them think of more out-of-the-box ideas. But what’s the point of that if that intelligent worker of yours breaks down easily in the face of stress, or takes criticisms way too personally? That’s why emotional intelligence is important too, and as a boss in an engineering firm or company, you and your employees have to learn to build on it. Here are 5 ways you can teach yourself and your employees to be more emotionally intelligent.

Assess strengths and weaknesses

People often get derailed from themselves because there’s a gap between how they see themselves and how others see them. It’s at this point where you and your employees need to know what exactly their strengths and weaknesses are; Not just by letting them think about it, but by pointing out other’s strengths and weaknesses that they may not have realized before. Teach yourself and others to be open to feedback. Let them examine their performance reviews. People need to understand themselves realistically to understand where they need to grow.

Change perspectives

Now that everyone knows what they can do well and what they need to improve on, it’s time to teach them to be considerate of others too. When they’re focused too much on themselves, they fail to consider what others might be going through as well. So teach them to be understanding and patient. Teach them to put themselves in other people’s shoes and realize that their way of doing things isn’t the only way, and it may not work on others.

Tackle stress

It’s a scientific fact that emotion will always fire faster that logic, and in times of stress, it’s more likely for one’s logic center to malfunction. In the world of engineering, letting emotions affect the quality of your work can be dangerous for whatever you’re creating, so we need to learn to handle the stress so that it will never happen. Stress is most often caused when someone feels cornered and there’s little to no way out of the situation, so giving them several options to do something can help them avoid it. There are several other ways too, by trying to reduce the workload if possible, getting more sleep, avoiding too much coffee, or even just a simple 10 minute break.

Keep a diary

This may be cheesy, but it’s actually pretty useful. Keeping a simple journal wherein you note what you feel and when you felt it helps them recognize their own and other’s behavioral patterns. It helps them look at themselves easier and realize the bad habits they may have to break or learn how to respond to a situation better. View information of the EQ courses for engineers


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

In emotional intelligence, self-control is a personal competence developed in every good leader. Learn the 1 emotional intelligence skill you need to be hugely successful. This skill can be developed, we can show you how with our course.

I saw this article posted on inc.com and it is so true. The 1 Emotional Intelligence Skill You Need to Be Hugely Successful. Think about a work scenario in your past when the proverbial fit hit the shan. Perhaps an unforeseen circumstance that led to a massive layoff. Or a mistake that sent your biggest client packing for a competitor. How did your leadership team or immediate boss respond during the crisis? Was he rock solid, calm, clear-headed, optimistic, and a beacon of light for the team? Or did he have a bad reaction, throw temper tantrums, point fingers at other people, and further act on impulse with more bad choices that sent morale and productivity spiraling? We have a leadership term for the latter scenario. In emotional intelligence studies, it’s called self-management, or lack thereof, in this case. I prefer a more generic term that is equally effective for further discussion: Self-control.

Why Self-Control Matters for Leaders

Ancient wisdom says that “a person without self-control is like a house with its doors and windows knocked out.” You become defenseless and open yourself up to harm. In a business sense, harm here equals losing influence, respect and trust from those you lead. Why is this the case? Lets back up a bit. In emotional intelligence, self-control (or “self-management”) is a personal competence developed in every good leader. The question behind self-control is: Can I manage my emotions and behavior to a positive outcome? Internationally known psychologist and best-selling author, Daniel Goleman, says this about leaders with self-control:

“Reasonable people–the ones who maintain control over their emotions–are the people who can sustain safe, fair environments. In these settings, drama is very low and productivity is very high. Top performers flock to these organizations and are not apt to leave them.”

If leaders have no capacity for self-control, the flip side is not good. How do you think it impacts an organization’s performance? A company’s bottom line? Relationships? Stress?

What a Lack of Self-Control Will Do

One of the major obstacles stemming from a lack of self-control is unfiltered anger. Who will ever forget last year’s unfortunate and very publicized incident involving the CEO of Restoration Hardware Holdings Inc., who went off on his whole company with a flaming internal memo written mostly with the caps lock on. Instead of displaying leadership during a decline in customer service that led to an increase in canceled orders, he reacted adversely and spared no one with threats of termination. While I wasn’t in the building and have not interviewed people at Restoration, I’ll make a small wager with anyone that employees were disengaged and unhappy, which may have affected their performance. Any takers? Anger is one powerful, and quite normal, human emotion. But it needs to be expressed in a healthy way. There’s a place and time for appropriate anger, and we all have to learn how to manage it, or it will manage us. Self-control takes care of that.

How to Improve Self-Control

Self-control, along with mindfulness, are skills we teach and coach leaders so they have the capacity to be present, calm and focused during times of high stress. It’s a necessary virtue with long term payoff. Here are 5 ways a leader can improve self-control:

1. Identify your feelings.

Is there a strong emotion behind missing a deadline, hesitation about a meeting, or an intuitive sense that the environment you are working in may not be the right fit for you? The starting point is always to exercise self-awareness before you act on your emotions.

2. Figure out what your triggers are.

If you lost self-control, it can be a learning moment. What triggered you to just lose it? It’s likely a reaction to something much deeper, perhaps unresolved. Whatever is at the bottom of the pile needs to be taken care of first–that’s the primary emotion causing the unwanted secondary like anger, fear, or guilt. So what’s really bugging you?

3. Be aware of when it happens.

Does it happen during times of stress? Fear? Anxiety? Exhaustion? For me, my self-control is at its lowest when I’m tired after a long day of work. I get especially grumpy and irritable but I’m aware of it enough to resist any temptation to make a really bad choice.

4. Be intentional and take massive action.

Now that you know the real cause of your negative emotion, be intentional about breaking the cycle. Was your reaction appropriate to begin with? Was it directed at the right time, or to the right person? Maybe the lesson is to learn a more proactive response, or better decision-making. Perhaps it’s to not act at all, but just “be” and listen more to other perspectives before pulling the trigger.

5. Change your mindset.

The power of choice, saying in your heart of hearts, “this is who I choose to be” rather than “this is who I am,” will cause your paradigm to shift, leading to more self-control and less impulsiveness. But don’t be fooled, a new mindset will take a lot of work, practice, and self-discipline until behaviors become habitual.

Bringing It Home

Self-control is crucial for leaders and managers at all levels because no employee wants to work for someone who is not in control of themselves and their emotions, especially during difficult times. Leading by fear, yelling, and bullying is an extinct custom that has no place in the current social economy which values relationships, collaboration, and authenticity.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Emotional intelligence may be the most important soft skill for the workforce of tomorrow. Emotional intelligence becomes a key ingredient for successful teams. Can you train for emotional intelligence? Yes see our course to help youy and your employees.

Found this article here. Thought I would share.

As technology evolves faster than workers’ technical skills can keep up, employers are being forced to upskill employees on their own. To that end, they’re focused on workers with good “learnability,“ experts say.

But they’re not just training on technical skills; they’re trying to teach communication, leadership, time management and, increasingly, emotional intelligence. EI (or EQ) is generally considered a self-awareness that allows an individual to identify and express their own emotions and manage their response to things that trigger them. It allows us to recognize and understand emotional responses in others and influence them, if needed. But can you really train for EI?

Training for EI

Most experts agree EI is not an inherent trait: As children, we were trained to manage our emotions. If our parents were successful, we don’t throw temper tantrums as adults. In the workplace, EI is a valuable skill; after all, few work in a complete vacuum, and relationships between colleagues at all levels are influenced by emotions. The ability to recognize triggers and manage responses is a necessity. The ability to recognize what triggers others and influence them is a skill.

EI can be refined to help workers control their own emotions and build stronger relationships with peers. Managing disruptive, knee-jerk responses to emotional triggers reduces unwanted behaviors. And the ability to tap into positive, self-driving emotions — like confidence and enthusiasm — lead to more beneficial outcomes. EI can help manage conflict, lead through challenges and build relationships.

EI is learned and developed over the course of one’s life, according to Marc Brackett, founding director of the Yale Center for Emotional Intelligence and a founding advisor at the Oji Life Lab. “We’re not born with a rich emotional vocabulary or the knowledge of how regulate our feelings,” he told HR Dive. We’re taught to control our emotions and while we all feel emotions throughout the workday, “EI development provides the ability to articulate and manage them effectively.”

Why it’s so important

It’s easy to see where that fits into the workplace. “Emotional intelligence becomes a key ingredient for successful teams and the relationships between managers and their direct reports,“ Kristen Fyfe-Mills, associate director, communications at The Association for Talent Development told HR Dive via email. “It is an ingredient that can fuel collaboration and cooperation across teams and contributes to a positive culture.”

When someone has cultivated their emotional intelligence, they’re often able to see with a broader lens, not just their own perspective and experience of the world, according to Shelley Osborne, head of learning and development at Udemy. In the workplace, this can translate to increased empathy, self-awareness, accountability and, ultimately, improved relationship management, she said.

“Work is all about people and interactions,” according to Robin Stern, associate director of partnerships at the Yale Center for Emotional Intelligence and an Oji Life Lab founding advisor. ”Emotions impact our focus and our ability to work, to make good decisions and judgments. Emotions are contagious,” she said. Similarly, the ability to read emotions is important: they guide us to avoid or approach people, she explained, which affects teams and collaboration.

It makes sense, then, that employers might want leaders with high EI. “Someone with high emotional intelligence assumes good intent and avoids jumping to conclusions when interacting with their colleagues,” according to Osborne. They don’t immediately point fingers when experiencing a conflict with a co-worker. “They seek to understand and uncover the core of the issue and better understand others’ perspectives,” she said.

Teamwork and collaboration stand to benefit the most, according to Kathi Enderes, VP of talent and workforce research at Bersin, Deloitte Consulting LLP. Those items are “at the heart of today’s most successful organizations, and team members who are emotionally intelligent will work together best,” she wrote to HR Dive.

Selling it to employees

​EI can help anyone work better together, according Andrea Hoban, Oji Life Lab’s head of learning. She said she works with a wide array of clients, from surgeons to ship builders and everyone in between. “It’s acknowledgement that if I don’t know how I’m feeling, I may have an unregulated response that could create a relationship that’s difficult.”

And while it may seem insulting to tell employees they need to improve their emotional control, a good pitch can make the difference. Approaching the issue from the perspective of building stronger awareness and more cohesive relationships may be the key.

Teams may be interested to know that such training can help them work more effectively together. For some groups, like nurses and physicians, Hoban said, it even enhances their ability to work with patients and their families more successfully. The training can benefit personal relationships, she noted, even giving individuals the tools to deal with teenage children.

Even employees or leaders who may already have strong emotional intelligence can stand to uncover areas with room for improvement, said Osborne; “Self-awareness is a key component of emotional intelligence and employees who seek honest feedback will reap the rewards of personal and professional development as a result.”

Added bonuses for the future of work

Leaders with high EI also may be critical to their organizations’ futures. “Emotional intelligence is a key factor to unlock inclusion and innovation,“ said Enderes. A team with emotionally intelligent members will generate more ideas, create more opportunities to voice these ideas and provide more contribution to the overall business.

It’s also perhaps the only component of intelligence that machines have not mastered (yet) and therefore is the only difference between humans and artificial intelligence, according to Enderes; ”As automation replaces tasks that machines are best at, having people that are best at what humans do – empathy, sensing, adjusting interactions – will enable businesses to create a powerful human/machine collaboration.”


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’