6 questions to measure emotional intelligence in an interview. Learn what the top six competencies that distinguish star performers from average performers are?

Jobs such as those in sales and customer service in which emotional competencies obviously make a big difference, we already intuitively know. What surprised me was the work done at Google with their ‘Search Inside Yourself’ course. They reported that this is true even for individual contributors in the tech sector, namely engineers whom you would expect to succeed purely on intellectual prowess. The top six competencies that distinguish star performers from average performers in the tech sector are:

  1. Strong achievement drive and high achievement standards [EQ]
  2. Ability to influence [EQ]
  3. Conceptual thinking [IQ]
  4. Analytical ability [IQ]
  5. Initiative in taking on challenges [EQ]
  6. Self-confidence [EQ]

Of the top six, only two (conceptual thinking and analytical ability) are purely intellectual competencies. The other four, including the top two, are emotional competencies. We’ve also built a course at JUMO to sharpen and enhance EQ skills. The course is called ‘Just Being’ and follows a mindfulness approach which progressively builds the skills necessary to optimise emotional intelligence. One starts with attention training, the foundation. Then onto emotional intelligence which involves self-awareness, self-regulation, motivation, empathy, and social skills.

So how does one go about interviewing for EQ skills? Organisations are placing a high priority on emotional intelligence and traditional interview methods are needing to be retooled to test for it. Smart interview candidates have figured out how to look more emotionally intelligent. I think an interviewer needs have strong EQ skills themselves and potentially one should be training the interviewer to strengthen and optimise their emotional competencies. I personally need to be face to face with a potential candidate and be in a neutral environment like a coffee shop to level the playing field. Get the candidate off guard a bit. Then ask these questions.

1. WHAT ARE YOU MOST LEAST PROUD OF? WORK OR PERSONAL. Some who are eager and have not quite listened to the question will start to rap off what they are proud of. A little reminder ‘LEAST PROUD’ creates a pause and a nervous hesitation. I like to steer a candidate towards a more personal experience. This potentially opens up an emotional side to the individual which you can see how they dealt with or processed the experience. The followup is to ask what they have learnt and how they monitor themselves. This points directly to self-awareness and self-regulation.

2. HOW DO YOU RELY ON OTHERS TO MAKE YOU BETTER? The idea here is to explore social skills and to explore how the candidate handles potential negative feedback. Someone with strong EQ would value feedback without letting it impact their ego. Also allows you to explore if they purposely do this within their lives as it points to someone on a journey of improving. Powerful awareness towards self-regulation.

3. WHAT IMPORTANT TRUTH DO VERY FEW PEOLE AGREE WITH YOU ON? I love this one. Stole is directly out of ‘Zero to One’ by Peter Thiel. This question has sometimes gone totally wrong and I’ve had to add, “And reminder religion and politics not advisable in an interview”. I highlight there is no right or wrong answer. The question enables me to explore authenticity within an individual. Some answers can be very deep and some emotionally shallow. I find it exposes a candidate to see if I can trust them. It also displays a level of awareness that a candidate has found in themselves.

These first three questions generally give me a strong sense and view of their emotional intelligence.

4. WHAT DOES THE WORD EMPATHY MEAN? Empathy is often confused with something called “psychologising.” Speculating in psychological terms or on psychological motivations, often in an uninformed way. Empathy also does not necessarily mean agreeing. It is possible to understand another person at both an intellectual and a visceral level with kindness, and still disagree. Aristotle said, “It is the mark of an educated mind to be able to entertain a thought without accepting it.” Disagreeing with empathy is a lot like that. It is the mark of a developed mind to be able to understand and accept another’s feeling without agreeing to it. The best way to make tough decisions is with kindness and empathy.

5. IF YOU RAN YOUR OWN COMPANY, WHAT KIND OF PEOPLE WOULD YOU HIRE AND WHY? This highlights what your candidate values in others and teams. What sort of people they prefer to work with. Are they focusing on people or the outcomes? What skills and styles do they highlight in relating and managing others in order to accomplish shared goals. Try to determine how closely they would work with people. This question can also be directed towards compassion. Switching from “I” to “We” is the most important process of becoming an authentic leader. The purpose is to delve into the candidates ambitions and personal humility.

6. WHAT INSPIRES YOU AND WHY? The final emotional competency you want to explore is motivation. Generally a candidate will talk about what they are being hired for as what inspires them. Boring! You need to steer the feedback to try and explore what truly motivates. You want to discover a depth of their emotional intelligence. This questions indicates a level of EQ maturity a candidate has. Candidates will show many different levels due to their experiences but what’s key for me is how they are potentially pushing themselves to level up!

The more you can get away from the traditional interview model, which is mostly geared to probing a candidate’s past experience, the better insight you can gain into their emotional intelligence. This means being creative—ask hypothetical questions and don’t hesitate to share your own views and experiences. Being open and authentic yourself creates a foundation of trust that will allow you to explore a potential candidate far more effectively.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Rhett Power from success.com wrote about the 7 Qualities of People with High Emotional Intelligence. This is extremely valuable and important for leaders, actually everyone. To boost these abilities you can use mindfulness meditation practices that we teach.

“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”

At least that’s what Daniel Goleman, Ph.D., well-known writer and researcher on leadership who wrote the best-seller Emotional Intelligence: Why It Can Matter More Than IQ, says. Goleman has dedicated his work to finding out what makes people successful. And, his title spoiling the surprise, he says it comes down to their emotional intelligence. That’s what drives a person to excellence.

Related: Why You Need Emotional Intelligence to Succeed

What exactly is emotional intelligence (EI)? Psychology Today says it’s:

  • The ability to accurately identify your own emotions, as well as those of others
  • The ability to utilize emotions and apply them to tasks, like thinking and problem-solving
  • The ability to manage emotions, including controlling your own, as well as the ability to cheer up or calm down another person

The concept of emotional intelligence has been around since 1990, when Yale psychologists John D. Mayer and Peter Salovey presented the concept to the academic world. But Goleman has gone on to study it further—and he found a direct relationship between the EI of a company’s staff and the company’s success:

Employees with a high level of EI have self-awareness that helps them understand co-workers and meet deadlines. When people have high EI, they are not bothered by client criticism; they remain focused on outcomes, rather than feeling offended. If two job candidates have similar IQs, the one with the higher EI will likely be a better fit for the company. Like Goleman said, no amount of smarts will make up for a lack of the ever-important emotional and social abilities, especially as part of the professional world. Not sure how to recognize this essential trait? Here are seven characteristics of emotionally intelligent people:

1. They’re change agents. People with high EI aren’t afraid of change. They understand that it’s a necessary part of life—and they adapt.

2. They’re self-aware. They know what they’re good at and what they still have to learn— weaknesses don’t hold them back. They know what environments are optimal for their work style.

3. They’re empathetic. The hallmark of EI, being able to relate to others, makes them essential in the workplace. With an innate ability to understand what co-workers or clients are going through, they can get through difficult times drama free.

4. They’re not perfectionists. While extremely motivated, people with EI know that perfection is impossible. They roll with the punches and learn from mistakes.

5. They’re balanced. Their self-awareness means that they naturally know the importance of and how to maintain a healthy professional-personal balance in their lives. They eat well, get plenty of sleep and have interests outside work.

6. They’re curious. An inborn sense of wonder and curiosity makes them delightful to be around. They don’t judge; they explore the possibilities. They ask questions and are open to new solutions.

7. They’re gracious. People with high EI know every day brings something to be thankful for—and they don’t see the world as “glass half-empty” as a lot of people do. They feel good about their lives and don’t let critics or toxic people affect that.

Emotionally intelligent people know how to make work, and the world, a better place. Are you one of them?


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

History – How the course began

It started with colleagues joining me for Tai Chi practice. This lead me to explore the benefits of meditation which is exactly what you are doing as you calmly move through your Tai Chi routine. Colleagues reported feeling and noticing significant changes in their behaviour while practicing.

How powerful was a meditation practice?

This lead me to dive deeper into the health and meditation benefits of Tai Chi. On my journey I came across the work done at Google on their ‘Search Inside Yourself’ course. I found their research fascinating especially with regards to the six competencies that distinguish star performers from average performers in the tech sector. Turns out that four are emotional intelligence with the top two being EQ. What was mind-blowing was that emotional intelligence was trainable through a mindfulness meditation practice.

Emotional intelligence (EQ) is your ability to recognise and understand emotions in yourself and others. The ability to use this awareness to manage your behaviour and relationships more effectively.

Decades of research now points to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack. It’s a powerful way to focus your energy in one direction with a tremendous result. Emotional intelligence has a direct link to your earning potential. Every point increase in EQ adds $1300 to an annual salary. This is true in all industries, at all levels all over the world. Besides supporting your career emotional intelligence training can support your life as well. Emotional intelligence influences health related outcomes. It reduces the perception of stress in response to trying situations. EQ strengthens the brains ability to cope with emotional stress. It helps you from having your amygdala highjack your brain. This resilience boost your immunity which protects you from getting sick.

Emotional intelligence training is essential because you gain value in many areas of your life. I have experienced the benefits thanks to my years of Tai Chi and blessed to have been trained by an amazing teacher, Grandmaster Dr Lin Feng-Chao. Who was a student of Cheng Man-ch’ing. I’ve also been witness to the effects a mindfulness meditation practice has had on colleagues and students. This is the main reason I developed a 6 week emotional intelligence training course at JUMO.

Corporations’ Newest Productivity Hack: Meditation. Businesses are experiencing the benefits of improving emotional intelligence in the workplace. We have a number of Mindfulness Meditation courses that can bring a productivity boost to staff, enhances focus, creativity and over all well-being. See an outline of what is covered in the emotional intelligence training course.


Individual Emotional Intelligence Mindfulness Meditation Workshop

Begin a journey of self discovery. Take a introductory class to learn the benefits of mindfulness meditation. We will teach you basic techniques so you can begin experiencing the advantages of a meditation practice. Studies show that emotional competencies are twice as important as pure intellect and expertise. Learn how meditation builds emotional intelligence which is a key factor in success at work and life.

Meditation is also a powerful tool in dealing with stress. The key to emotional intelligence is keen attention. Learn methods and techniques to gain this valuable ability. Mindfulness does not require having to sit cross-legged on a cushion. We show you how to practice mindfulness in all areas of your life. Additional Benefits of Learning to Meditate

  • Emotional stability improves
  • Creativity increases
  • Happiness increases
  • Intuition develops
  • Gain clarity and peace of mind
  • Problems become smaller
  • Meditation sharpens and focuses the mind
  • A sharper mind reduces tension, anger and frustration
  • Mindfulness meditation improves connections in the brain

Learn more about the science behind meditation. Science is making some amazing discoveries to a skill that has been around for thousands of years. Our post on the 7 Qualities of People with High Emotional Intelligence. Take an introductory 2hr class to begin your attention training NOW! For a full course take a look at the company 6 week option below.

What we cover in the course.

1. Attention Training Attention is the basis of all higher cognitive and emotional abilities. Thus the key to emotional intelligence training is ATTENTION. The idea is to create a quality of mind that is clear and calm at the same time. We use mindfulness meditation techniques to build attention. We explore ways besides the traditional sitting meditation to enable us to be mindful whenever possible. Allow the student to experiment and explore their own unique experiences to tailor mindfulness into their day to day activities.

2. Self-Knowledge and Self-Mastery Use your trained attention to better perceive ones own cognitive and emotive processes. Begin to observe ones thought stream and the process of emotion with clarity. Learn to observe from a third-person perspective. Once you can do that, you create the type of deep self-knowledge that eventually leads to self-mastery.

3. Creating Useful Social and Mental Habits “I wish for this person to be happy”, becomes your habitual instinctive first thought. Having such habits can change everything at work. This sincere goodwill is picked up unconsciously by others creating strong trust. This leads to highly productive collaborations. Such habits can be volitionally trained.

There are 6 Modules

The course consist of 6 main areas than run for an hour a week for six weeks. Ideally have a gap between modules so students can practice the mindfulness meditation practices.

Module 1: Talks about the importance of emotional intelligence training. The science and research that highlight the effects and benefits of a mindfulness meditation practice and how it supports the improvement and optimisation of EQ.

Module 2: The theory and practice of mindfulness meditation. Get into the nitty gritty.

Module 3: Mindfulness meditation is not just about sitting. We explore ways you can bring mindfulness to other parts of your life. A good example is walking meditation which appeals to more physical people. Why I enjoy Tai Chi so much, meditation in movement.

Module 4: Self-Confidence, this section is about looking within ourselves. A single word encapsulates this section ’clarity’.

Module 5: Self-Mastery, in the sections we make use of self-awareness to gain mastery over our emotions.

Module 6: Empathy & Compassion. Develop empathy through understanding and connecting to others. These are the keys for developing trust which are essential for effective and collaborative relationships.

3 Course Options

1 Day Emotional Intelligence Mindfulness Meditation Workshop

We cover modules 1,2 & 3 which build the core skill of attention training which is the foundation you need to build and improve EQ. A follow up day in the future once a student has developed a good meditation practice enables them to leverage modules 4, 5 & 6 more effectively.


2 Day Emotional Intelligence Mindfulness Meditation Workshop

We cover all the modules. Day 1 we cover modules 1,2 & 3 which build the core skill of attention training which is the foundation you need to build and improve EQ.

Day 2 we do modules 4, 5 & 6. Ideally one should give the students time to improve and refine their attention training. Best is to run the second day sometime in the future.


Introduction and Emotional Intelligence Kick Starter

We offer a 1 hour talk to introduce the benefits of mindfulness meditation. Show how it support emotional intelligence and give staff a kick starter to begin a meditation practice. Get a view into why EQ is so important in both work and personal lives. Learn techniques of mindfulness that do not require sitting cross-legged on a cushion.

7 Qualities of Emotionally Intelligence People

  1. They are adaptable. People with a strong EQ are not afraid of change. The understand it’s a necessary part of life.
  2. Strong Self-Awareness. People strong in self-awareness know what they are good at and what they still need to master. Understand what weaknesses they need to work on. Know what environments are optimal for their work style.
  3. Empathy. This is the strongest gift. Having an innate ability to truly understand people builds trust and authenticity. The foundation of any relationship work or personal.
  4. Not Perfectionists. Life is always changing it’s never static. People strong in EQ understand that perfection is impossible. They learn to roll with the punches and learn from mistakes.
  5. They’re Balanced. How someone is balancing their work and personal lives is extremely important. They eat well, get plenty of sleep and have interests outside work.
  6. Curiosity. People strong in EQ don’t judge, they explore the possibilities. An inborn sense of wonder makes them delightful to be around.
  7. They set an example for others to follow. Highly emotionally intelligent people don’t get flustered when things don’t go according to plan. Have a knack for getting along with others. An ability to rise above daily irritations earns people with high emotional intelligence the respect from those above them as well as from their colleagues.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

At Just Being we have a course that can bring Mindfulness into your employee wellness program. Plus employees get to boost their emotional intelligence.

At Just Being we have a course that can bring Mindfulness to your employee wellness program. Plus employees get to boost their emotional intelligence. You have probably heard the term “mindfulness” come up in the workplace recently. It’s one of the easiest—and cheapest—ways to help your employees become healthier and happier. Why is mindfulness so popular? Every single person at your office has experienced stress or anxiety at some point in their lives, but not everyone knows how to deal with or cope with stress effectively. Mindfulness can be used as a preventive measure for stress, anxiety and difficulties with concentration. It also works to maintain and boost emotional wellness and awareness.

Mindfulness Explained

By dictionary definition, mindfulness is a mental state achieved by focusing one’s awareness on the present moment while calmly acknowledging and accepting one’s feelings, thoughts and bodily sensations—used as a therapeutic technique. Mindfulness does not involve any evaluation, interpretation or judgment. In other words, mindfulness is awareness of perception that focuses on “being” rather than “doing.” Mindfulness allows us to block automatic and compulsory thoughts that can cause worry, stress or distraction. By focusing on the task at hand or present state of mind, these negative or distracting thoughts can be cleared away. When mastered, mindfulness creates a sense of control over conscious thoughts, behaviors and attitudes. We become mindful of what we are feeling and how we are acting. Any activity at any time or place can be done with mindfulness. Examples of activities that can incorporate mindfulness are unlimited—for example, exercising, creating art, playing an instrument, working or cleaning. Once mindfulness is learned and executed, it can truly be used in any situation to help boost concentration and identify emotional needs or feelings.

Benefits Of Practicing Mindfulness

With the increase in popularity, mindfulness finally has numbers to back its effectiveness. Although mindfulness is certainly not a new concept, studies have only recently demonstrated the benefits to employees’ well-being. Aetna took the lead with implementing mindfulness-based wellness programs, and their recent success was published in The Atlantic. Since implementing mindfulness-based wellness programs, Aetna has estimated a savings of about $2,000 in health care costs and has gained about $3,000 per employee in productivity. Mindfulness should be cultivated for not only the purpose of saving money in health care costs and productivity but to help reduce or prevent an unhealthy mentality in employees. A 2016 study found that employees who received a weekly two-hour training course on mindfulness over an eight-week period showed improvement in several different areas, including satisfaction of life and hope, along with reduced anxiety. Findings from this study also showed that these employees displayed higher levels of concentration on work, as well as improved interpersonal relationships.

Try Mindfulness For Yourself

Whether it’s at home, on vacation or during the workday, mindfulness can be implemented in several different ways. Here are a few simple ways to make sure you achieve mindfulness to increase your positive thoughts, actions and behaviors:

  • Meditation. Mindfulness is essentially the main framework behind any form of meditation, and there are many to choose from. Some include clearing your thoughts completely, while others involve being mindful of any thoughts or feelings that are present. If you are new to meditation, do some research to find which types of meditation you would feel most comfortable trying or starting out with. Meditation can be done alone, with an instructor or in a group setting. There are also some great apps that can help you relax.
  • Tai Chi is how I discovered mindfulness. Tai Chi is a moving meditation and besides is meditation benefits, there is many science studies showing the health benefits as well.
  • Yoga. In addition to being an effective way to build physical strength, yoga is a good way to build mental strength. Similar to meditation, yoga is an enjoyable way to practice mindfulness. If you have already been practicing yoga, you may not be aware that you have also been practicing mindfulness, especially if you have ever focused on breath awareness. If you have never done yoga before, don’t be afraid to give it a try. Yoga is great for anyone, regardless of age or physical ability.
  • Breathing exercises. This is a simple technique that can be done anywhere, including your desk! Breathing exercises take just a few minutes and can reduce stress and sharpen concentration. There are many resources available online if you need help getting started on simple breathing techniques.
  • Wake up on the “right” side of the bed. Starting your day off by practicing mindfulness will help you tremendously. There’s no doubt that a bad morning will ultimately lead to a bad day. Mindful recently published great tips on mindful things to do to start your day. Keep yourself as stress-free as possible when starting your day so that nothing negative spreads to your office, colleagues or interpersonal relationships.

Looking To Implement Mindfulness At Your Company?

If you are an employer looking to incorporate some mindfulness practices into your employees’ workday, good for you! However, it can be tricky to figure out where to start if you don’t have much experience. Here are a few tips on how to implement mindfulness at your workplace:

  • Educate. Although mindfulness is a trendy topic at the moment, it still remains a foreign subject to a lot of people. Make sure to educate your staff on what mindfulness is and what it means to practice it. Introduce mindfulness in a meeting and share facts and research on its benefits. Show that you practice mindfulness yourself and include ideas for simple ways to try mindfulness. Encourage employees to share positive experiences about any mindful behaviors.
  • Offer classes. Since mindfulness is a relatively new concept for many, try offering beginner sessions in or outside of your company for employees. Although mindfulness is not necessarily difficult to achieve or practice, it can be hard for beginners to know where to start. Company-sponsored classes on mindfulness, meditation or yoga can be an excellent jumping off point.
  • Practice in the office. Mindfulness can be practiced anywhere, including cubicles, desks and meetings. Try out some mindfulness activities at a meeting or staff outing to get employees engaged. Incorporate simple breathing techniques or beginner yoga poses and have employees try these at the end or beginning of a meeting.

Mindfulness is a step in the right direction when it comes to bringing a more holistic approach to your employee wellness program. Emotional and mental wellness have a huge impact on the well-being of your team. With a healthy mindset, it is easier to perform and concentrate during the workday. Try out mindfulness for yourself and challenge your wellness team to think of ways to bring mindfulness to all your employees.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Top 6 traits that distinguish star performers from average performers. Of the top 6, only 2 are purely intellectual competencies. The other 4, including the top 2, are emotional competencies. Learn to improve your EQ, EQ training.

Corporations’ Newest Productivity Hack: Meditation. Businesses are experiencing the benefits of improving emotional intelligence in the workplace. We have a number of Mindfulness Meditation courses that can bring a productivity boost to staff, enhances focus, creativity and over all well-being. See an outline of what is covered in the emotional intelligence training course.

Image from pexels by rawpixel


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

This article about the 9 Ways Emotionally Intelligent People Deal With Conflict. These skills are extremely valuable in the workplace and Carina Wolff highlights them will in this post.

Key reason why I built an emotional intelligence course was to build strong team dynamics which are essential in dealing with conflict. EQ is trainable.

When you’re in the midst of a confrontation, it can be pretty hard to think straight. If you’re someone who often has a difficult time dealing with an issue, you may want to look at how emotionally intelligent people deal with conflict for inspiration. Knowing how to communicate effectively and paying close attention to the feelings of others can make all the difference in resolving life’s inevitable problems, and you might even find that there is less conflict in your life as a result of you respond to situations.

So what makes someone emotionally intelligent? Although emotional intelligence is not a technical term in psychology, it generally refers to a person’s ability to notice and interpret emotionality in themselves and others. “A person capable of looking internally, recognizing and labeling their own responses to situations, and then acting in a way that is both constructive and respectful of the internal process shows a strength in emotional intelligence,” says Dorian Crawford, PsyD over email.

Luckily, anyone can gain emotional intelligence by engaging in certain habits and taking the time to learn a thing or two about how they react. If you’re not sure how to navigate issues with others, pay attention to these nine ways that emotionally intelligent people deal with conflict.

1. They Address Issues Head On Acting passive aggressive or giving someone the silent treatment isn’t exactly the best course of action. “Many people avoid conflicts because they don’t want to upset themselves or others,” says psychotherapist Matt Traube, MFT over email. “Emotionally intelligent people have learned how to address difficult issues.”

2. They Listen Refusing to see someone’s side or acting stubborn only deepens conflict, not resolves it. “Listening to people makes them feel validated,” says Traube. “Many conflicts begin because a person feels unheard. Emotionally intelligent people understand that sometimes being correct is less important than having the ability to simply listen.”

3. They Read Social Cues Body language matters when it comes to discussing something important. “Emotionally intelligent people have the ability to scan the room and read the cues before anyone has even started talking,” says Traube. You should also pay attention to your own body language to create an optimal environment for communication.

4. They Plan Ahead “It is important to put yourself into the mindset of what your response and the responses of others might be when certain situations arise,” says Crawford. “Also, planning ahead is important when deciding about breaking news to people. If something comes up at the office or in your personal life, consider all the ways people might react in order to strategically pass a piece of information along.”

5. They Empathise Nothing bridges a gap quite like empathy. It’s hard, but it can help to articulate your point based on how you anticipate someone else is feeling. “Being able to appreciate what the other person is experiencing during any situation will help solve problems quicker, and with a true appreciation of the others’ perspective,” says Crawford.

6. They Take Breaks There sometimes comes a point in conversations where things escalate and become too heated. Emotionally-intelligent people aren’t afraid to pause the argument and come back once their emotions have dwindled down. “Sometimes taking a break from the conversation is the best option,” says Traube. “This will allow the fight-or-flight response to lessen and can create space for effective communication.”

7. They Figure Out Their Emotions It can be hard to express yourself if you’re not even sure why you feel a particular way. “When something happens, it is important to take a look at what feelings are stirred up in your own experience,” says Crawford. “If you do not take a look at how you are internally reacting to something, your emotions may get the best of you. That does not mean you shouldn’t be emotional or ever show emotions. It just means that you should pay attention to why you are reacting the way you are.”

8. They Try To Be Flexible “We don’t always know exactly what is going on with others or how past experiences may color current responses to events,” says Crawford. “If you are an emotionally intelligent person, you can be flexible in your response to others and avoid a rigid or impulsive remark or reaction. Your flexibility shows that you can read the subtext of situations and respond accordingly.”

9. They Pay Attention To Logic Your emotions are valid, but it can be helpful to take a step back and pay attention to objective logic. “There are those who are so emotionally engaged that all reasoning flies out the window,” says Cook. “The emotionally intelligent person has a healthy balance — they listen to their internal feelings, but they also incorporate their logic to reach level-headed decisions.” At the end of the day, negotiations may take some practice, but the more thought you put into dealing with conflict, the better.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

In business, a small mistake or misjudgment can become a large problem. Google teaches meditation to hep with emotional intelligence.

This is so true, even Google focuses on EQ. One of the main reasons why I took my years of Tai Chi training and built an EQ course for the developers I managed. My Tai Chi has allowed me to build a solid foundation to support the most important aspect of EQ development which is attention training. Original article.

In business, a small mistake or misjudgment can become a large (and expensive) problem. So wouldn’t it be awesome if there were a simple way to improve your concentration, productivity, and decision-making?

Well, there is. The solution already exists.

It’s called mindfulness and it’s a simple, zero-cost way to improve your performance in business and in life.

Sometimes we get caught up in what’s going on around us. A day’s work can be hectic, with multiple tasks to complete and competing priorities to organize. If you’re putting out fires in your business, you start treating every little challenge like a fire hazard–you think less and react more each time.

But mindfulness enables you to pay attention to your thought processes and emotional states, in a calm and non-judgmental way, so that you’re better able to understand and modify your actions.

A Different Way of Knowing

“Mindfulness means paying attention in a particular way: On purpose, in the present moment, and nonjudgmentally.”

That’s the definition of mindfulness by Jon Kabat-Zinn, Professor of Medicine Emeritus and creator of the Center for Mindfulness at the University of Massachusetts Medical School. He also wrote several books including: Wherever You Go, There You Are; Mindfulness for Beginners; and, Full Catastrophe Living.

The American Psychological Association (APA) emphasizes that “mindfulness is a state and not a trait.” This is good news. It means we can all increase our levels of mindfulness.

It may be hard to believe that something so simple can have such life-changing effects, but research bears out its benefits.

Google Teaches Meditation – The Benefits of Mindfulness

According to the APA, research on mindfulness has found the following benefits:

  • Reduced rumination (a compulsive focusing on one’s distress rather than solutions)
  • Stress reduction
  • Boosts to working memory
  • Improved focus
  • Less emotional reactivity
  • More cognitive flexibility
  • Increased satisfaction with relationships
  • Other benefits, such as enhanced self-insight, morality, intuition and fear modulation, as well as improved immune functioning, reduced psychological distress, faster information processing, decreased task effort, and fewer distractions

Mindfulness is so beneficial that, according to Mark Robert Waldman and Chris Manning, PhD, creators of the NeuroLeadership course for the Executive MBA program of the Loyola Marymount University, awareness is one of the 4 Pillars of Wealth (the other 3 being motivation, decision making, and creativity).

And the way to enhance awareness is through mindfulness, Waldman and Manning say in their book, NeuroWisdom: The New Brain Science of Money, Happiness, and Success. They write:

The more you practice mindfulness, the more you begin to realize that you are not your thoughts…. In this heightened state of awareness, you’ll begin to have small ‘aha’ experiences that give you sudden insights into different aspects of your life.

Small wonder, then, that Google has had a mindfulness training program since 2007.

It Takes Only A Few Moments to Develop Mindfulness

You can cultivate mindfulness in many ways. Practices like yoga, tai chi, and qigong are effective. Much of the research around mindfulness focus on meditation. However, you don’t have to commit to 30 minutes of daily meditation to develop mindfulness.

According to NeuroWisdom, mindful breathing is the easiest way to enhance mindfulness. Here’s how you do it:

Breathe slowly through your nose. Take note of the temperature of the air as it enters your nostrils. Notice its temperature as you breathe out. Put one hand on your chest and another on your belly. Observe how they rise and fall with each breath. Stay with this for as long as you like.

Brain scans show that just a few minutes of mindful breathing is enough to bring about positive changes in the brain. So even just two minutes of mindful breathing helps.

And when something upsetting happens, respond with mindfulness, so you break out of that stressful, reactive pattern of behavior:

1. Calm yourself.

2. Resist the urge to react instantly. Take your time, and breathe.

3. Observe what’s going on around you and inside you. Don’t judge, just observe.

4. Make a deliberate assessment, not only of the reality of the situation, but of how you feel and why.

5. Analyze the different options or paths that lead forward from this point. Choose the one that makes the most sense from a calm, self-aware perspective.

6. Take that path. Stay mindful as you follow it.

Take a few minutes each day to practice mindfulness, and you’ll get smarter, more relaxed, and more successful.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Just 6 Seconds of mindfulness can make you more effective. All you need is a single breath to help build your attention to start growing emotional intelligence. See our EQ training course.

All you need is a single breath is a great post By Chade-Meng Tan. Literally 6 Seconds of Mindfulness Can Make You More Effective. Some days it’s really draining to be a senior executive. You sit in meetings for hours on end, and every decision you need to make is difficult—all of the easy decisions have already been made at levels below you. On those days, you know you could be a much more effective leader if you could approach each meeting with a fresh perspective. But in order to do that, you first need to put down the baggage you carried in from all your previous meetings. You can do it. And you can do it in just six seconds.

I led the creation of a Google training program called “Search Inside Yourself,” which was designed to help people put down that mental baggage and approach each new situation with a present, focused mind. It quickly became the most highly rated course in all of Google, with huge waiting lists. Search Inside Yourself works in three steps. It begins with attention training to create a quality of mind that is calm and clear. We then focus on developing a depth of self-knowledge that leads to self-mastery, because when you can clearly and objectively see when and how you are triggered, you can begin to effectively deploy mental and emotional strategies to skilfully navigate those situations. Finally, we cultivate mental skills such as empathy and compassion, which are conducive to better social skills.

Many participants have told us that they became better leaders and gained subsequent promotions thanks to the skills they learned from Search Inside Yourself. For example, one engineering executive learned to manage his temper and gain increased clarity by, in his words, “learning to discern stories from reality.” He became so effective that he was promoted, even after transitioning to a part-time role. Another participant learned to handle stress so much better that her physical health visibly improved. A sales executive, already a good communicator due to the nature of his job, learned that when he listened with empathy, spoke with moral courage, and held a caring attitude for the person he was interacting with, he became an even more effective communicator and executive. Over and over again, our participants tell us the training changed their lives. These skills did not take long to learn. In every example above, the benefits were realised with fewer than 50 hours of training. But getting the training’s earliest benefits doesn’t even require 50 hours.

My colleague Karen May, vice president at Google, developed the ability to mentally recharge by taking one “mindful breath” before walking into every meeting. It takes her roughly six seconds, and in that time she brings her full attention to one breath, resetting her body and mind.

There are two reasons why taking just one mindful breath is so effective at calming the body and the mind. The physiological reason is that breaths taken mindfully tend to be slow and deep, which stimulates the vagus nerve, activating the parasympathetic nervous system. It lowers stress, reduces heart rate and blood pressure, and calms you down. The psychological reason is that when you put your attention intensely on the breath, you are fully in the present for the duration of the breath. To feel regretful, you need to be in the past; to worry, you need to be in the future. Hence, when you are fully in the present, you are temporarily free from regret and worry. That’s like releasing a heavy burden for the duration of one breath, allowing the body and mind a precious opportunity for rest and recovery.

This skill is used by some of the world’s best athletes. For example, I once asked tennis superstar Novak Djokovic about it, and he confirmed that the mental technique has game-changing consequences (literally, for him).

The ability to reset and calm the body and mind in mere seconds is how athletes like Djokovic sustain high performance for extended periods. The ability to calm the body and mind on demand has profound implications for leadership. Imagine that you’re responding to a severe crisis with your peers and everybody but you is frazzled, because you alone can calm down and think clearly.

The ability to think calmly under fire is a hallmark of great leadership. The training and deployment of this skill involves paying attention, on purpose, in the present moment, non-judgmentally. The more you bring this quality of attention to your breath, the more you strengthen the parts of your brain involved with attention and executive control, principally the prefrontal cortex.

This ability is one in a collection of mental and emotional skills that form the foundation of highly effective leadership. Another such skill is the ability to assess yourself accurately, beginning with your moment-to-moment experience of emotions, and culminating in you clearly knowing your strengths, weaknesses, and purpose in life. Studies show that accurate self-assessment is a necessary condition for outstanding leadership because it enables people to build effective teams around them that add to their strengths, complement their weaknesses, and contribute to a clear, common purpose.

Learning to calm the mind starts with being more mindful of the body. By bringing mindful attention to the body, you strengthen the part of your brain called the insula, which is highly correlated with strong emotional awareness and empathy. When combined with practices such as journaling, this improves self-assessment, and when combined with practices such as mindful listening, it strengthens empathy, all of which lead to higher emotional intelligence. Even if your company doesn’t have a mindfulness training course like Search Inside Yourself, you can begin to benefit with your first mindful breath, in the first six seconds. Try it today, and see how much more present, effective, and productive you can be.


We saw the benefits of emotional intelligence training at JUMO and was the main reason we developed the Just Being course to help all. The mindfulness meditation course are now available to individuals and business outside of JUMO. We have also started developing a mindfulness app called JUST 6 for students to be notified to stop, find their breath point, breath in and breath out and then continue on with their day. An app to help them build their mindfulness practice.

I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

Emotional intelligence is quickly becoming one of the top sought job skills. A skill that we are never taught but left on our own to figure out. So much of our schooling focuses on IQ, not enough on EQ. EQ is becoming a sought after skill learn the skills.

This was such an interesting read. Original article was from here rootinc.com

Emotional intelligence is quickly becoming one of the top sought job skills. A skill that we are never taught but left on our own to figure out. So much of our schooling focuses on IQ and not enough on EQ

According to the World Economic Forum Future of Jobs Report, emotional intelligence will be one of the top 10 job skills in 2020. T he awareness that emotional intelligence has become an important job skill even surpassing technical ability, has been growing over the last number of years. A Career Builder Survey of more than 2,600 hiring managers and human resource professionals found the following:

  • 71 percent stated they valued emotional intelligence in an employee over IQ
  • 775 percent said they were more likely to promote a high EI worker
  • 759 percent claimed they would not hire someone with a high IQ if they had low EI

There are a lot of reasons that high emotional intelligence skills are increasingly sought after by those hiring. Here are the 7 most common reasons that employers value people with high emotional intelligence.

They Are Better Able to Handle Pressure

Handling pressure and functioning well under high stress situations requires an ability to manage our emotions. People with higher levels of emotional intelligence are more aware of their internal thermometer and therefore better able to manage their stress levels. They have better developed coping mechanisms and have healthy support systems that allow them to work effectively even in highly stressful situations. The increasing rate of change in the workplace will increase stress and put a premium on those who are able to manage the increased stress.

Increased Level to Understand and Cooperate With Others

As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.

Are Good Listeners

Everyone has a strong desire to be heard and understood. The ability to effectively listen and respond to others is crucial in developing good working relationships. Most people are too busy thinking of how they will reply to be able to actively listen to what others are saying. Because of their increased ability to understand others, highly emotionally intelligent people are in a better position to put their own emotions and desires aside to respond and focus on listening to what others are saying. Their ability to pick up others emotions allows them to pick up on tone of voice and body language, which are strong indicators of what is going on with the speaker.

Are Open to Feedback

Open, timely and honest feedback is essential to job performance. People with highly developed emotional intelligence will be less defensive and more open to feedback, especially when it involves areas of improvement. Their high level of self-regard will allow them to look positively at areas that they can improve in rather than taking the information as criticism of their performance. Their strong sense of self will allow them to realize areas of improvement as opportunities to improve their performance and making them even more productive and valuable employees.

More Empathetic Towards Others

Team harmony and working well together calls for staff to be aware of and respond effectively to the feelings of others. People with high emotional intelligence are able to use their understanding of where others are coming from to create higher levels of trust and cohesiveness. This allows teams to focus on the task at hand rather than become embroiled in internal bickering and politics. Their sensitivity to the needs of others acts as a lubricant that allows team members to effectively gel and work together.

Set an Excellent Example for Others

Their ability to not become flustered when things don’t go according to plan and the gift to get along well with others assists colleagues look up to and want to emulate people who have a high level of emotional intelligence. They are people who have a high level of influence in an organization even if they don’t hold titles or official designations. Their example of rising above the daily irritations and problems earns them respect from those above them as well as their colleagues.

Make More Thoughtful and Thorough Decisions

Because of their ability to more clearly see things from another’s point of view, highly emotionally intelligent people are able to make better judgements on how their decisions will impact others. Not only will this result in better decisions, but also due to their sensitivity they will be better able to do more effective damage control in the case of decisions that will have some negative impact. Being able to better judge the impact of decisions allows them to be more proactive and anticipate the reactions of others to a decision.

Bringing it All Together

With the rates of change and pressures in the workplace increasing, people who have enhanced ability to adapt to change, manage their emotions and work well with a diverse range of people will become much sought after by employers and human resource departments in all areas of the workplace.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’

A hard look at your emotional skills and weaknesses is the first step to improving EQ. Learn 5 signs you have high emotional intelligence. EQ training courses for you and your teams you manage.

Image from unspalsh by Aaron Thomas

An effective worker is more than just checking off tasks. It’s defined by how well they interact with others while remaining flexible and focused. How they deal with ever growing work stress. And also need balance, insight, and the ability to inspire others.

The skills to work with our minds, our emotions, and other people are essential but rarely developed. Emotional intelligence is trainable, even in adults. This claim is based on a new branch of science known as “neuroplasticity.”

We have had direct experience mainly in the Tech space in bringing the tools and techniques to teams to master better eq. They can gain better mastery with emotional intelligence in just a few weeks. It has been extremely rewarding helping people slow down and see the opportunities that surround them. When they discover happiness is the default state of the mind, it opens their doors to truly explore themselves.

Found out more of how the course began, some background history.


I was fortunate enough to have started Tai Chi a moving meditation at a very early age. Practising Tai Chi for over 25 years has allowed me to build a solid foundation to support the most important aspect of EQ development, which is attention training.

If you are interested in supporting yourself or helping the teams you manage, the links below can help you learn more about EQ training.

  1. What is EQ?
  2. Emotional Intelligence Training Course
  3. Learn to meditate with the Just6 App
  4. Meditation and the Science
  5. 7 reasons that emotional intelligence is quickly becoming one of the top sought job skills
  6. The secret to a high salary Emotional intelligence
  7. How to bring mindfulness into your employee wellness program
  8. Google ’Search Inside Yourself’